Introduction

At Gately (hereafter referred to as the “Company,” “we,” “us,” or “our”), we value your privacy and are committed to safeguarding your personal information. We provide Usegately.com, a platform that helps creators and businesses build membership sites with authentication, forms, payments, and more.

To facilitate the provision of our services, we collect and retain information about the people and companies that access and use our website and platform, also referred to as “Users” or “you.”

This Privacy Policy applies to all interactions between the Company and Users through our website hosted at Usegately.com, any other web domain, and any mobile, computer, or tablet-based application we may offer now or in the future (collectively, the “Website”).

Acknowledgement

By accessing or submitting any information through the Website, you agree to the terms of this Policy. If you do not fully understand and agree to this Policy and our Terms of Use, you are prohibited from accessing or using the Website.

Collection and Use of Personal Information

When you create an account on our Website, we collect and retain personal identifying information you submit. This may include:

• Full Name

• Email Address

• Billing Information

• Authentication and account credentials

We use this information to provide and improve our services and will not disclose it without your consent, except as set out in this Policy or where required by law.

Uploading Personal Information

Users may upload information, including personal identifying information, to enhance their experience using the Website (e.g., when building forms, setting up memberships, or creating customer helpdesks).

Additional Data Collected

We may automatically record information about your activity on the Website, such as:

• IP address

• Operating system

• Geolocation information

• Locale preferences

• Date and time stamps

• System configuration data

• Metadata and usage interactions

We use this information to improve our services and enhance your experience.

Remarketing

We may engage in remarketing activities using third-party services, such as Google Ads, Google Analytics, and Facebook. By using our Website, you consent to this practice.

Legal Basis for Processing Personal Information

We may process your personal information for the following reasons:

• Performing a contract with you relating to the Website

• Fulfilling a legal obligation

• Pursuing our legitimate business interests

• Processing payments

Accessing, Correcting & Deleting Your Information

You may request to access, amend, or permanently delete your personal information from our servers by emailing us at [email protected].

Data Security

We store your information electronically on industry-standard servers. We implement appropriate safeguards, but no security system is completely infallible, and we cannot guarantee the absolute protection of your information.

Security Breaches

If a data breach occurs that results in the unauthorized disclosure of personal information, we will notify all known affected Users within 30 days of becoming aware of the breach.

Third-Party Applications

We use third-party services such as Stripe, Google Cloud, AWS, and others to provide our services. These tools may process some of your data as part of their functionality.

Use of Website by Minors

The Website is not intended for use by individuals under the age of 18. If we learn that we have collected information from a minor, we will delete it immediately.

Disclosure of Personal Information

We may disclose your personal information under certain conditions, such as:

• To comply with legal obligations

• To fulfill service-related functions with trusted partners

• In the event of a business merger, acquisition, or sale

User Referral Service

If you choose to provide us with referral information (such as names and email addresses), we may use it to send an introductory email about our services.

Cookies

Our Website uses cookies to distinguish you from other users and improve your browsing experience. Cookies also help us analyze traffic and improve performance.

Third-Party Links

Our Website may contain links to third-party sites, plug-ins, or applications. We are not responsible for the privacy practices of these sites. We encourage you to review their policies before providing any personal information.

Complaints

If you have any complaints about our use of your personal information, please contact us at [email protected]. We will do our best to resolve your concerns before you escalate them to a data protection authority.

Amendments to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or Website notification. Your continued use of the Website constitutes acceptance of any amended Policy.