Product Roadmap
Here’s a look at what we’re working on and what’s coming next. We’re always listening to feedback, so if you have ideas, let us know in our Slack community.🚀 Coming Soon
Course Platform Enhancements
Advanced LMS Features
Take your courses to the next level with enhanced learning management capabilities.
- Interactive quizzes with auto-grading
- Certificates of completion
- Drip content scheduling
- Student progress analytics
- Discussion forums per course
- Assignment submissions and feedback
Helpdesk AI Agents
AI-Powered Support
Let AI handle common support questions while your team focuses on complex issues.
- AI agents trained on your help center content
- Automatic ticket routing and prioritization
- Smart response suggestions for agents
- Sentiment analysis on tickets
- SLA management and alerts
🔮 Planned
Advanced Analytics Dashboard
- Custom report builder
- Cohort analysis
- Funnel visualization
- Revenue analytics
- User journey mapping
- Export to CSV/PDF
Team Collaboration
- Team inbox for support
- Internal notes on members
- Assignment and handoff workflows
- Team performance metrics
- Shared templates and snippets
More Integrations
- HubSpot CRM
- Notion
- Airtable
- Discord
- Intercom migration
- Zendesk migration
Mobile App
- Native iOS app
- Native Android app
- Push notifications
- Offline access
- Mobile-optimized dashboard
White-Label Solution
- Custom branding per project
- Remove Gately branding
- Custom domains for all features
- Reseller program
✅ Recently Shipped
Help Center 2.0
AI-powered help centers with custom domains, 500+ fonts, analytics, and AI answers.
AI Article Assistant
Dedicated AI to refine, format, and suggest better article structures.
Custom Domains
Connect your own domain to your help center (Pro plans).
Help Center Analytics
Track article views, engagement, and AI answer performance.
Voice Comments on Tasks
Leave voice notes on tasks for faster collaboration.
Task Management Update
Enhanced board and calendar views with better drag & drop.
Authenticated Forms
Require login before form submission for better data quality.
Webhook System
Connect Gately to any third-party service with webhooks.
💡 Feature Requests
Have an idea for Gately? We’d love to hear it!Join Slack
Share ideas and vote on features in our community.
Email Us
Send feature requests directly to our team.
Roadmap items and timelines are subject to change based on user feedback and priorities. We ship updates weekly, so check back often!