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Changelog

Stay up to date with the latest changes, improvements, and fixes to Gately.

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January 2026

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January 15, 2026 - New Embeddable Chat Widget

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New
Completely redesigned chat widget with improved performance, modern architecture, and easier installation.
We’ve rebuilt the chat widget from the ground up with a focus on performance, reliability, and developer experience. New Installation Method:
  • Simple Embed Code - Just two lines of code to add the widget to any website
  • Global CDN - Served from static-widget-v1.usegately.com for fast loading worldwide
  • Defer Loading - Optimized with defer attribute for better page performance
  • Custom Element - Modern web component architecture with <gately-chat-widget>
Installation: 
<script src="https://static-widget-v1.usegately.com/gately-widget.iife.js" defer></script>
<gately-chat-widget project-id="your-project-id"></gately-chat-widget>
Key Improvements:
  • Faster Loading - 40% smaller bundle size with optimized React build
  • Better Performance - Deferred loading doesn’t block page rendering
  • Automatic Updates - Widget automatically gets latest features and fixes
  • Improved Stability - Fixed icon rendering issues and edge cases
  • Better Configuration - Loads settings from API automatically
Configuration Options:
  • project-id - Your Gately project ID (required)
  • primary-color - Custom brand color
  • portal-name - Widget title
  • show-branding - Show/hide “Powered by Gately”
  • ai-agent-enabled - Enable AI-powered responses
Platform Support:
  • HTML websites
  • React applications
  • WordPress sites
  • Shopify stores
  • Any platform that supports custom HTML
The new widget is available now in Dashboard → Help Center → Widget → Install Widget.

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January 13, 2026 - Help Center 2.0 - Major Update

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New
A complete overhaul of the Help Center with AI-powered features, custom domains, and a beautiful new UI.
We’ve completely redesigned and enhanced the Help Center experience with powerful new features that make it easier than ever to create, manage, and deploy your knowledge base. AI-Powered Help Center:
  • AI Answers - Your help center now has built-in AI that can answer user questions instantly by searching through your articles
  • AI Article Assistant - Dedicated AI to help refine, format, and improve your articles
  • Smart Suggestions - AI-powered recommendations for better article formats and content structure
  • Widget Support - AI chat widget automatically injected into your help center for instant support
Custom Domains & Deployment:
  • Auto-Generated Subdomain - Every help center gets a unique yourproject.usegately.com subdomain automatically
  • Custom Domains - Connect your own domain (e.g., help.yourbrand.com) - available on Pro plans
  • One-Click Deploy - Enable your help center and it’s live instantly
Enhanced Reading Experience:
  • Scroll-to-Section Navigation - Articles now have a table of contents with smooth scroll-to-section functionality
  • 500+ Google Fonts - Massive font library for complete typography customization
  • Improved Article Layouts - Better readability with optimized spacing and typography
Help Center Analytics:
  • Track article views and engagement
  • See which articles are most helpful
  • Identify content gaps with search analytics
  • Monitor AI answer performance
New Customization Options:
  • Redesigned customization panel with organized settings
  • Hero section alignment and background options
  • Primary button customization
  • Multiple sidebar styles (default, minimal, compact, cards, modern, and more)
  • SEO settings with meta titles, descriptions, and social share images
All AI features and analytics are available on Free plans. Custom domains require a Pro plan.

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December 2025

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December 4, 2025 - Voice Recorder for Task Comments

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Improved
We’ve added a brand-new way for teams to collaborate faster and more naturally inside Gately.
You can now leave comments on any task using quick voice notes. Perfect for:
  • Explaining something faster than typing
  • Sharing context while on the go
  • Adding tone and clarity to your feedback
  • Reducing long text threads
How it Works:
  1. Open any task
  2. Click the microphone icon in the comment box
  3. Record your message
  4. Review & send
Your voice note will be attached directly to the task comment thread, where teammates can listen instantly.

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November 2025

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November 27, 2025 - Task Management Update

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New
Major improvements to Task Management with a cleaner interface, better organization, and smoother experience across Board and Calendar views.
Enhanced Board View:
  • Improved drag & drop with clear visual indicators
  • Better task cards with priority badges and status icons
  • Full-width board layout with better overflow handling
Modern Calendar View:
  • New grid-based monthly calendar
  • Visual task indicators with color-coded backgrounds
  • Daily task count badges

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November 26, 2025 - Authenticated Forms

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New
Control who can submit your forms and track user-specific data with ease.
You can now require users to log in before accessing or submitting a form. This ensures only verified users can interact with your forms. What Authenticated Forms Enable:
  • Restrict form access to logged-in users
  • Identify & track user submissions
  • Cleaner, faster user experience
Use Cases:
  • Member-only feedback forms
  • Internal team forms
  • Customer support requests
  • Client or member onboarding
  • Student or course portal submissions

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November 26, 2025 - Improved Form Builder

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Improved
Major improvements to the Gately Form Builder with advanced property controls and smoother editing.
New Controls:
  • Padding Control - Set unified or individual padding values
  • Border Control - Adjust borders with a clean popover interface
  • Shadow Control - Modern shadow control with blur, spread, and offset
  • Typography Control - Better font and text styling options

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November 18, 2025 - Email Editor & Campaign Updates

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Improved
Enhanced email editor with new slash commands and campaign improvements.
New Slash Commands:
  • /button - Insert styled call-to-action buttons
  • /youtube - Embed YouTube videos
  • /footer - Insert email footer templates
Bug Fixes:
  • Fixed duplicate invoice entries in admin dashboard
  • Fixed testimonial form submission count displaying as zero

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November 18, 2025 - Webhook System

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New
Integrate with third-party services and automate your workflows.
Key Features:
  • Webhook management with CRUD operations
  • Event-based triggers (signups, form submissions, orders)
  • Payload tracking and history
  • Retry mechanism for failed webhooks
  • Testing with sample payloads
  • Detailed logs with request/response data

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November 18, 2025 - Email Campaign System

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New
Design, schedule, and track the performance of your email campaigns.
Key Features:
  • Visual email editor with drag-and-drop
  • Recipient filtering & segmentation
  • Campaign scheduling
  • HTML template support
  • Campaign analytics (open rates, clicks, conversions)
  • Mailchimp integration
  • Detailed email logs

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November 18, 2025 - E-commerce Shop System

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New
Complete solution for selling products directly from your website.
Key Features:
  • Complete product management (CRUD)
  • Product catalog with search and filtering
  • Order management system
  • Shop analytics
  • CSV import/export
  • Product variants support
  • Inventory tracking

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November 18, 2025 - Stripe Payments in Forms

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Improved
Accept payments, donations, and subscriptions directly within your forms.
Key Features:
  • Effortless Stripe integration
  • Secure payment processing
  • Card payments support
  • Subscription and recurring payments

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November 5, 2025 - Form Builder System

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New
Build, manage, and track the performance of your forms with drag-and-drop.
Key Features:
  • Drag-and-drop form builder
  • Custom form fields (text, email, select, checkbox, radio, file upload)
  • Form submissions tracking
  • Form analytics
  • Conditional logic
  • Public form hosting
  • CSV export

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November 5, 2025 - Customer Feedback System

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New
Collect and manage customer feedback with testimonials support.
Key Features:
  • Feedback management dashboard
  • Star rating system (1-5)
  • Customer profiles
  • Approval workflow
  • Testimonial marking

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November 5, 2025 - Rich Text Editor Enhancements

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Improved
Enhanced rich text editor with new features.
New Features:
  • Table support
  • Advanced callout extension (info, warning, success, error)
  • Bubble menu for inline formatting
  • Image upload and embedding
  • Improved link management
  • Text alignment options
  • Underline support

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November 1, 2025 - Help Center Launch

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New
Create and manage your own Help Center directly in Gately.
Post FAQs, publish articles, and organize everything to help your users get answers faster. Now with custom icons on article categories.

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September 2025

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September 16, 2025 - Gated Content System

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New
Control access to your content based on plans or authentication.
Key Features:
  • Content access control by plan or login status
  • URL pattern matching with wildcards
  • Multiple access types (plan-based, auth-based, or both)
  • Custom redirect messages
  • Support for links, pages, and files
  • Active/inactive toggle

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July 2025

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July 18, 2025 - Advanced Form Builder

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New
Build powerful, SEO-optimized forms with 40+ elements.
Key Features:
  • 40+ form elements
  • Multi-step forms
  • Conditional logic
  • Payment processing with Stripe
  • SEO optimized
  • Flexible embedding
  • Submission tracking & analytics
  • Custom notifications

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June 2025

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June 6, 2025 - Redirect Rules System

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New
Manage URL redirects and user navigation with flexible rules.
Key Features:
  • URL redirect management
  • Pattern-based redirects with wildcards
  • 301/302 redirect types
  • Active/inactive toggle
  • Priority ordering for rule execution
Use Cases:
  • After signup redirects
  • After login redirects
  • After plan purchase redirects

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October 2024

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October 26, 2024 - Customization & Mobile Optimization

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New
Full control over your app’s appearance with mobile optimization.
Customize your Gately app from fonts and colors to layout styles. Now optimized for mobile with a smoother, faster experience across all devices.
Have feedback or feature requests? Join our Slack community or email us at [email protected].