Slack is the digital HQ for modern teams, used daily for communication, project management, and collaboration. It centralizes everything, but one thing it can’t do on its own is keep you updated about critical events happening in your membership or subscription business.

That’s where Gately comes in.

The Challenge Without Gately

Without an integration, you’d need to build custom bots, scripts, or manual notifications to let your team know when someone signs up, cancels, or makes a payment. These DIY setups take time, break easily, and rarely give you the full context you need.

Important events might get missed, customers may wait too long for support, and opportunities to celebrate wins or upsells can slip by.

How Gately + Slack Works

Gately’s Slack integration bridges the gap between your membership backend and your daily workflow. Once connected, you can choose exactly which events trigger Slack notifications—new user sign-ups, payment successes, cancellations, support tickets, and more.

Instead of logging into the Gately dashboard, you and your team instantly see updates in your chosen Slack channel. That means faster responses, better collaboration, and no more missed signals.

Example Use Cases

• Community builders: Instantly welcome new members in a team channel so your moderators can greet them.

• SaaS founders: Get alerts about failed payments so you can act quickly before churn sets in.

• Customer support teams: Know the moment a new support request is raised via Gately, so you can jump in right away.

Conclusion

Slack already powers how teams communicate. Gately powers how your business manages members and payments. Together, they give you a seamless loop of information that helps you stay responsive, organized, and connected to your customers.