Features
Collection Forms
Easy testimonial submission forms
Video Testimonials
Record and upload video reviews
Widgets
Embeddable display widgets
Moderation
Approve before publishing
Collecting Testimonials
Testimonial Form
Create a form for customers to submit testimonials:- Go to Testimonials > Forms
- Click Create Form
- Customize fields and branding
- Share the form link
Form Fields
| Field | Description |
|---|---|
| Name | Customer’s name |
| Contact email | |
| Company | Company/organization |
| Role | Job title |
| Rating | Star rating (1-5) |
| Testimonial | Written review |
| Photo | Profile picture |
| Video | Video testimonial |
Embedding Collection Form
Video Testimonials
Recording Options
- Browser Recording: Record directly in the form
- Upload: Upload pre-recorded videos
- Link: Paste YouTube/Vimeo links
Video Settings
| Setting | Description |
|---|---|
| Max Duration | Maximum video length |
| Quality | Recording quality |
| Thumbnail | Auto-generate or custom |
Managing Testimonials
Moderation
All testimonials go through moderation:- Pending: Awaiting review
- Approved: Published and visible
- Rejected: Not published
Editing
Edit testimonials before publishing:- Fix typos
- Trim video clips
- Update customer info
Tagging
Organize testimonials with tags:- Product/feature tags
- Industry tags
- Use case tags
Display Widgets
Widget Types
| Type | Description |
|---|---|
| Wall | Grid of testimonials |
| Carousel | Sliding testimonials |
| Single | Featured testimonial |
| Badge | Compact rating display |
Embedding Widgets
Widget Customization
API Usage
List Testimonials
Get Approved Testimonials (Public)
Submit Testimonial
Approve Testimonial
Integrations
Social Proof
Display testimonials alongside:- Star ratings
- Customer count
- Trust badges
Export
Export testimonials for use in:- Marketing materials
- Social media
- Sales presentations
Best Practices
Ask at the Right Time
Ask at the Right Time
Request testimonials after positive interactions or milestones.
Make it Easy
Make it Easy
Keep forms short and provide prompts to guide responses.
Include Photos
Include Photos
Testimonials with photos are more credible and engaging.
Video is Powerful
Video is Powerful
Video testimonials have higher engagement and conversion rates.
Respond to Submissions
Respond to Submissions
Thank customers for their testimonials to encourage more.
